COVID-19 - What We’re Doing
Dr. Yang and team at Yang Orthodontics want to ensure you that your health is our highest priority. We have trained and educated our team regarding COVID-19 and have enhanced some of our office protocols to ensure the highest level of safety and health.
As part of our normal daily operations (and limited operations during the Shelter-In-Place Order, we continue to observe the following safeguards against the spread of disease. These are the standards that we have abided by from the day we opened our doors to ensure that Yang Orthodontics is one of the safest places to be:
- Before you enter the examining room, all surfaces, such as the dental chair, dental light, drawer handles and countertops, have been cleaned and disinfected thoroughly with medical grade disinfectants that kill 99.9% of all harmful bacteria and viruses.
- Disposable protective coverings on equipment are disposed of and replaced after each patient visit.
- Non-disposable items such as dental tools and instruments are cleaned and sterilized between patients using hospital grade sterilization equipment. Our sterilization equipment is monitored and tested on a regular basis.
- All patients must pass a temperature and health screening to be admitted into the office.
- All staff involved in patient care use appropriate protective equipment such as gloves, masks, gowns and eyewear when needed. After each patient, the treatment team disinfects their hands and a new pair of gloves are worn for the next patient. This is called PPE or “Personal Protective Equipment” and this protects both the patient and the treatment team.
- We frequently clean and disinfect the lobby, bathroom, sink areas, door handles, and reception counter multiple times throughout the day, and are even more diligent today.
- Any Yang Orthodontics team member that has any symptoms of a cold or flu are not permitted on the premises and are advised to stay at home for the safety of our patients and other team members. Temperature checks for team members are done daily.
On top of this, we want you to feel more comfortable and are increasing our investment in your health and well-being by offering the following safeguards:
- We have implemented a “No Handshaking Policy” and have put up signs throughout the office to reflect this.
- A Yang Orthodontics team member has been assigned to wipe down and disinfect all high traffic surfaces including the countertops at the lobby, and all handles to doors on an hourly basis. Again, each treatment room is thoroughly disinfected between every patient.
- In our waiting area, we are installing an air purifier that utilizes a True HEPA Filter with UV Antimicrobial Treatment to safely remove 99.995 percent of airborne particles including pollen, ragweed & other allergens, viruses, bacteria, germs, dust mites, mold spores & cigarette smoke.
- Hand sanitizer is offered at our front desk and in every treatment room
What we require from our patients:
- If you are sick, running a fever, coughing or not feeling well, please reschedule your appointment and do not enter the office. We are happy to reschedule your appointment at no charge and we thank you for considering the health of others.
- If you are healthy and you come for your regular appointment, please wear a mask. No one will be admitted into the office without a mask.
- If you have traveled to any areas outside of U.S. (Level 3 countries based on CDC recommendations) within two weeks of your scheduled appointment, please contact our office and reschedule. (https://www.cdc.gov/covid/?CDC_AAref_Val=https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html)
We are here to serve our patients, and our highest priority is to keep our community safe and healthy. We can assure you that Yang Orthodontics is one of the safest places to be during this time.
If you have any questions or concerns, please call or text us at (650) 366-5758 or email us at info@yangortho.com.
Again, we are committed to your health and well being and we look forward to seeing you at Yang Orthodontics in the near future!
- Warm Regards,
- Dr. Yang and Your Yang Ortho Team
Please note that for your safety and the safety of our team members, we will continue to monitor the COVID-19 situation and update our policies as more information and government guidelines get released.